Return Policy for Domestic & International :
- We have a 03 day return & refund policy, which means you have 03 days after receiving your item to request a return.but you have to complaint it in 24 hours after receiving the order to solve your issue on priority basis.
- Item Received In Damaged Condition/ Manufacturing Defect / Wrong Product Delivered. If You Have Received Damaged Product Or Wrong Item Please Mail Us on firstname.lastname@example.org With Your Order Number And Received Product Picture Within 24 Hours. If You Have Any Problem In Product You Have To Register A Complain Within 24 Hours.
- We Will Try And Replace The Product As Soon As Possible Otherwise. Your Amount Will Be Refund In Your Account Within 3-7 Business working Days.
- If you want to return then you have to do courier to our Thevar Art Gallery address mention on parcel. you need to provide return parcel details through call or WhatsApp. When we get your parcel we will contact you and refund by Paypal,PayTm , Google Pay Or Bank Transfer. Refund amount will not given in cash.
- The Product to be returned to us around 3-5 days for domestic and 7-10 days for International.
- Each Product Is Quality Checked Verified And Then Shipped To Customer, But due to Manual Errors, if happen then Refund will be initiated or same product will be delivered.
Due To Following Factors Refund & Replacement Are Not Acceptable: –
- Color Change : If In Color There Is Minor Difference That Is Not Accepte.For Demo: If You Click Red Color Product Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type.
- So Kindly Inform You That In That Case Your Product Is Not Acceptable. – Color Accepted For Refund Like You Have Place Pink And Received Black So that Is Accepted.
PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-
- Product is damaged
- Part of missing delivered full product
- Products must be in their original condition
- Products which were sold as combos/sets, are not eligible for return/replacement as individual items
- If, according to your opinion you don’t like the product, this return reason is not acceptable
- Replacements will be made basis availability of that product on the website
- In case of damaged from your side, this product is non-refundable
Size Issue:- If Available Size Then You Wants Different Size Then Tell At The Confirmation Call Time. If One Time Your Order Shipped Then No Change Or No Replace For Size Issue.
- If You Want To Cancel The Order Then Send Mail or Contact Us Within 24 Hours After Placed Order By You.
- If You Want To Cancel Order And Not Able To Send Mail Then Our Confirmation Team Call You For Order Confirmation At That Time Tell Them For Order Cancel. So We Will Cancel Your Order From Here.
- If You Want To Change Your Shipping Address You Have To Send Mail Within 24 Hours. After Shipment The Parcel Address Can Not Be Changed.